Dear current and future patients

At level 2, Integrative Dermatology will be open for face to face consultations. 

We will begin to see patient with the following conditions:
In order to ensure proper social distancing we will schedule larger gaps between patients to allow for only 1 patient in the clinic at any given time. 

In case of overlap we will ask patients to wait in their cars and will ring them once the waiting room is open. 
 

Our staff will be wearing masks, not because they are ill, but to protect everyone in their close proximity. 
All patients visiting the clinic will be screened for COVID symptoms prior to entering the clinic room. On occasion we may ask patients to wear a mask.

Patients with diagnosed skin cancer requiring excision will be contacted and scheduled for their surgery. 
Pre surgical planning is more extensive as we will be screening for COVID symptoms prior to and on the day of surgery. 

Patients with a severe skin rashes or undiagnosed skin condition requiring a skin biopsy will be seen in person.

Patients with a high risk for skin cancer with a need for full body skin examinations will also be offered appointments.

All rooms and equipment will undergo extensive cleaning before and after every patient encounter. 
 Our staff will be in proper protective equipment pertinent to the each individual encounter or procedure. 

As a general rule Dr. Connelly and the iderm Nurse will wear a mask and gloves when interacting with patients. 
For procedures they will wear gowns, protective foot wear and goggles.

As a general rule if you feel unwell and have a fever, cough or upper respiratory symptoms please stay home, contact your GP and re schedule your appointment with us.

We continue to offer tele dermatology services for all patients. All insurances are currently covering tele dermatology services.
For fees related to tele dermatology services please visit our tele dermatology section. 

If you require a prescription, your script will be emailed directly to your pharmacy, a practice we plan to continue after COVID, given its convenience to you. 

If you require blood tests, orders will be be faxed directly to Taranki Pathology Services, you will visit a laboratory (former Medlab) 
of your choice at your convenience to have them done.

Will patients be able to purchase products from iderm?
Yes, you may purchase products from iderm but only for delivery. We are happy to post products in the mail for you or arrange for 
 ontactless delivery to your home if feasible. If you are running low on products please ring our office: 0279779119 or email Lee@iderm.co.nz to place an order.

As we de-escalate to level 2 we will be able to offer face to face treatment of sun damage. 
If you were waiting until winter to have your sun damage treated please contact our office to schedule your procedure.

Patients with acne awaiting peels, facials, extractions and other forms of acne surgery may be seen at level 2 for these procedures. 
 Please ring our office to secure your appointment. 


Kindest regards,
Dr. Lisa Connelly